UB Credit History
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Upcoming Training
Utility Billing
Videos 22
- UB Refunds & Transfers
- UB Payment Plans 7.17 and above
- UB Payment Plans
- UB Credit History
- UB Collections
- UB Adjustment & Fees
- UB Winter Averaging
- UB Budget Billing
- UB System Overview
- UB Past Dues
- UB Billing Reports
- UB Reports Consumption
- UB Refunds
- UB New Billing
- UB Billing Meter Readings
- UB Maintenance
- UB Consumption Reports
- UB Fiscal Year-End Processing
- UB QBE Basics
- Online Bills
- Web Payments - Reports & Reconciliation
- Web Payments - Customer Service & Settings
Overview 19
- Open, Create or Final a UB Customer Account
- Where Do I...
- Bill Type
- Direct Debits Overview
- Service Requests
- Usage Periods
- Credit History
- UB Final Account Wizard
- UB New Account Wizard: Overview
- New Account Wizard: Create a Customer Deposit
- UB Address Certification
- UB Deposits
- UB Deposit Setup
- UB Print and Mail Service
- UB Print and Mail Upload
- Receipt and Account Alerts
- Net Metering
- Bill to Report
- Format of UB Account Number in Word Merge
Adjustments Fees 8
Budget Billing 1
Collections 2
Final Billing 2
Maintenance 31
- UB Account Maintenance
- UB Account Master Search Window
- UB Account History Report
- UB Account Template Maintenance
- UB Add Bank Account to a UB Customer Account
- Add a Comment to a UB Customer Account
- UB Adjustment Type Maintenance
- UB Type Maintenance
- UB Category Code Maintenance
- UB Class Maintenance
- UB Comment Status Maintenance
- UB Consumption Conversion Maintenance
- UB Cycle Code Maintenance
- UB Device Maintenance
- UB Exempt Meters Overview
- UB Backflow Device Type Maintenance
- UB Electric Meter Device Type Maintenance
- UB Gas Meter Device Type Maintenance
- UB Transformer Device Type Maintenance
- UB Water Meter Device Type Maintenance
- UB Fee Code Maintenance
- UB Forms Maintenance
- UB Query by Example Report Builder Tool
- UB Route Maintenance
- UB Service Maintenance
- UB Service Group Maintenance
- UB Service Rate Maintenance
- UB Service Request Code Maintenance
- UB Statement Message Maintenance
- UB Tax Code Maintenance
- UB Zone Maintenance
Meter Management 13
- UB Input a New Meter Reading
- UB Edit Meter Readings
- UB Update Meter Read Dates
- UB Meter Readings Proof List
- UB Meter Change-out Report
- UB Misread Meters Report
- UB Unread Meters Report
- UB Meter Sheet
- UB Meter Data Export
- UB Meter Change Out Import
- UB Export Meter Readings
- UB Import Meter Readings
- UB Resequence Meters
New Billing 2
Past Dues 1
Refunds 2
Reports 30
- UB Account Master Report
- UB Account Service Report
- UB Accounts by Tax Code Report
- UB Aging Report
- UB AR Totals by UB Cycle Code
- UB Backflow Test Results Report
- UB Balance by AR Account Report
- UB Comments by Status Report
- UB Consumption Adjustment Report
- UB Consumption by Class Report
- UB Consumption by Meter Size Report
- UB Consumption by Service Report
- UB Consumption by Type Report
- UB Consumption Revenue Report
- UB Credit Balance by Cycle Report
- UB Deposit Balances Report
- UB Deposit Transactions Report
- UB Detailed Meter Information Report
- UB GL Comparison Report
- UB Labels by Zip Report
- UB Payment Plans Report
- UB Payments by Past Due Report
- UB Summary by Class Report
- UB Summary GL Comparison Report
- UB Top Users Report
- UB Transactions by Date Report
- UB Trend Monitoring Report
- UB Trend Monitoring Report
- UB Trial Balance by Date Report
- UB Unpaid Deposits Report
Reports Consumption 5
Service Requests 11
- UB Service Requests Input/View
- UB Close and Commit a Service Request
- UB Service Request Door Hangers
- UB Service Request Report
- UB Service Request Proof List
- UB Add Device Service Request
- UB Change-out Device Service Request
- UB New Account Service Request
- UB Read Device Service Request
- UB Remove A Device Service Request
- UB Final Account Service Request
Transfers 1
Utilities 16
- UB Account Export
- UB Add/Remove Services and/or Service Rates
- UN Export Assistance Accounts
- UB Alert Works Export
- Add/Remove Bill Tos
- UB Defaults
- UB Import Adjustments from KVS
- UB Import Assistance Accounts
- UB Import Comments
- UB Modify Account Number
- UB Open an Exported Access Database in MS Excel
- UB Pad Meter Sequence
- UB Setup
- UB Statement Setup
- UB Synchronized Web Payments
- UB Bill to Import
Winter Average 2
Other Resources
- Current Webinars
- Calendar Year End Playbook
- Fiscal Year-End Playbook
- Affordable Care Act Playbook
- Tableau
- New Finance Director Training
- Getting Started
- Springbrook 101
- Cirrus Overview
- Cirrus Accounts Payable
- Cirrus Accounts Receivable
- Cirrus Bank Reconciliation
- Cirrus Cash Receipts
- Cirrus Clearing House
- Cirrus General Ledger
- Cirrus Payroll
- Cirrus Project Management
- Cirrus Purchase Orders
- Cirrus System Setup
- Cirrus Tax Collection
- Cirrus Utility Billing
- Account Payable
- Accounts Receivable
- Bank Reconciliation
- Cash Receipts
- Clearing House
- Configurable Check Labels
- Extended Budgeting
- Financials
- Fixed Assets
- General Ledger
- Inventory Control
- Project Management
- Purchase Orders
- Washington State Audit Export
- Work Orders
- Payroll
- Human Resources
- CivicPay Online
- CivicPay Administration
- Building Permits
- Business Tax
- Code and Contact Management
- Licenses and Permits
- Parking Tickets
- Special Assessments
- Online Aplications
- Springbrook Analytics
- Backup Services
- Cloud
- System Setup
- Demo Recordings