Summary

Add a bank account to a UB customer account to process the account in a Direct Debits batch (CH> Direct Debits). Billing statements generated on the customer account will display as paid because payment will be received using a Direct Debits batch.

In order to add bank information to a customer account the bank must be set up in the Bank Maintenance window (SS> Maintenance> Bank).

Step by Step

1     Open a UB customer account (UB> Maintenance> Account> Open an account).

2     Enter a bank account on the customer account.

• Bank information is maintained on the Account tab> ACH sub-tab.
• Enter bank account information on the customer account.
  • Enter the bank account number in the Account Number field.
    • Only the last four digits of the bank account number will display on the Account Master Maintenance window after the bank information has been entered and saved.
  • Click the Bank Code field label to select a bank. The routing number will be pulled from the bank record.
    • Banks are created and maintained on the Bank Maintenance window (SS> Maintenance> Banks).
  • Select a type of bank account in the Account Type drop-down menu.
  • After the bank account has been processed in a Direct Debits pre-note batch (CH> Direct Debits> Generate Pre-Note) the Clearing House Pre-Note toggle will be checked. Customer accounts that have this toggle checked will not be included in a pre-note batch. You can manually check this toggle if you do not want to process the bank account information through a pre-note batch.
    • A pre-note batch is used to verify that the bank account information is correct before transactions are processed on the customer bank account.
  • Click the Save icon to save the changes to the window.