Summary

The Trend Monitoring Report will display the billed consumption, billings, payments and adjustments associated with a filtered list of transactions and UB customer accounts. Uncommitted transactions will not be included in the report.

Step by Step

1     Open the Trend Monitoring window (UB> Reports> Trend Monitoring).

2     Configure the report.

• Select the cycles you would like to include in the report in the Cycles field.
  • Press CTRL+A to highlight all of the billing cycles in the field. Press SPACE to check or uncheck the highlighted toggles.
  • Hold down SHIFT to select a range of routes. Press SPACE to check or uncheck the highlighted toggles.
  • You can view the billing cycle attached to a customer account on the Account Master Maintenance window (UB> Maintenance> Account> Account tab> Account sub-tab> Billing Cycle field.
• Enter a date in the From Date and To Date fields to filter the transactions included in the report. The type of date that will be used to filter the report is selected in the Date Type field.
• Select the type of date you would like to use to filter the report in the Date Type field. This field is used in conjunction with the From Date and To Date fields.
  • Only committed transactions will display in the report.
  • The journal entry date is the date the journal entry is posted to the general ledger. The journal entry date is generally entered during the GL Distribution Report step of a batch process.
    • You can view the journal entry date of a transaction on an account in UB> Maintenance> Account> History tab> JE Date field.
  • The post date is the date a transaction was committed and is not necessarily the same as the transaction or journal entry date.
    • You can view the post date of a transaction on an account in UB> Maintenance> Account> History tab> Post Date/Time column.
  • The transaction date is generally a user defined date entered during the generate step of a process. When generating a New Billing batch, the transaction date is entered in UB> New Billing> Generate> Transaction Date field. When entering a receipt, the receipt date is the transaction date.
    • You can view the transactions date of a transaction on an account in UB> Maintenance> Account> History tab> Tran Date column.
  • The Codes field is used to select which transactions you would like to include on the report. You must check at least one of the toggles in the Codes field.
  • Select Services to include all transactions that are associated with a service. This includes all billings, payments, and adjustments on a service.
  • Select Fee to include all transactions that are associated with a fee code.
    • Selecting fee will include adjustments made using adjustment type codes (UB> Maintenance> Adjustment Type) in the Adjustment Input Wizard. The report will display the fee codes attached to the adjustment type code; it will not display the adjustment type code associated with an adjustment.
    • Fee codes will be attached to adjustments, deposits, and billed service requests.
  • Select Tax to include all transactions that are associated with a tax code.
    • Tax codes are created in Tax Code Maintenance window (UB> Maintenance> Tax Code) and are attached to service rates on the Winter Average/Taxes tab of the Service Rate Maintenance window (UB> Maintenance> Service Rate).
• Select the services that you would like to include in the report in the Services field.
  • Press CTRL+A to select all the services in the Services field. If you check or uncheck a toggle, all of the selected cycles will be checked or unchecked.
  • Hold down SHIFT to select a range of services. When selecting a range of services with the mouse, make sure you click on the service description not the toggle.
• The Trend Monitoring Report will display a list of UB customer accounts and activity. The transactions will be grouped and totaled by consumption, billings, payments and adjustments.
  • The Consumption column on the report will display the billed consumption that has been committed. Unbilled meter readings will not be included in the consumption amount. If a consumption conversion multiplier was applied to the consumption when the billing was generated (UB> New Billing> Generate> Convert Consumption To field), the report will display the converted value, not the value on the meter.
    • For example, if during the billing the consumption was converted from feet to gallons, the report will display the consumption on the meter multiplied by the conversion amount on the conversion table (UB> Maintenance> Consumption Conversion).

3     Print the report.

• Click the Print icon to process the report immediately or enter a date and time in the field next to the Print icon to schedule the report to generate at a later time. You can view the progress of the report on the Job Viewer window (SS> Utilities> Show Scheduled Jobs).
  • Click the Print icon drop-down menu and select Print Preview to preview the report before printing.
  • Click the Print icon drop-down menu and select Excel to export the report data to an Excel spreadsheet as unformatted data.
  • Click the Print icon drop-down menu and select Excel (Formatted) to export the report data to an Excel spreadsheet that includes much of the Springbrook formatting found on the printed version of the report.
  • Once the report is generated, you can also display the report using the View Reports window (SS> Utilities> View Report).