Summary

The Meter Change Out Import window is used to help organizations process a large group of meter change outs or meter updates. For example, when a city replaces the meters in an entire neighborhood with new meters, the Meter Change Out Import tool is used to inactivate the old meters and create the new meters on the included Utility Billing accounts. This tool can also be used to update existing meters with information that was not available when those meters were first installed, such as latitude or longitude data.

The Meter Change Out Import step is the final step in the mass change out process. Organizations will first need to create the export file with the Meter Data Export tool. Once the meter data is exported, it can be edited or updated and then imported back into the system.

Step by Step

1     Open the Meter Change Out Import window (UB> Meter Management> Meter Change Out Import).

2     Complete the Settings section.

• The Configuration drop-down menu is used to select a user-configured import file or to select Non-Configurable if your organization uses a third-party meter layout.
  • User-configured import files are created and maintained on the Import Configuration Maintenance window (SS> Maintenance> Import Configuration).
• Select your meter manufacturer from the Layout drop-down menu. This field will only be enabled is Non-configurable is selected in the Configuration field above.
  • Click VIEW LAYOUT/FORMAT to display the expected file format of the selected manufacturer.
• The Select File button is used to browse for the import file. You can also drag the import file and drop it in the area to the right of the button.
• The Service Request Code drop-down menu is used to select a service request code associated with the change out process.
  • Service request codes are created and maintained on the Service Request Code Maintenance window (UB> Maintenance> Service Request Code).
• Click the Submit button   to import the meter change out file.
  • Any errors that occur during the import process will display in an information window.