Summary

The Unread Meters Report displays a list of meters that were not read during a specific date range using the meter read date. Meters with estimated readings during the selected period, manual reads (UB> Maintenance> Device> Consumption tab), or readings from service requests will not be included on the report. The report will search for meter readings that have not been billed during the date range, so if there have been meter readings during the selected period but those readings have been billed, the device will display on the report.

Step by Step

1     Open the Unread Meters window (UB> Meter Management> Unread Meters).

2     Configure the report. 

• Select the meter routes to include on the report.
  • Click the toggle next to the field title to select or deselect all the displayed routes.
  • Meter routes are created and maintained in UB> Maintenance> Route.
  • You can view the meter route of a specific device from the Account Master Maintenance window (UB> Maintenance> Account). Open the Devices tab and open the Device Maintenance window of the device. Open the connections tab and the meter route of the device will display in the Route column.
• Enter a date range in the Begin Reading Date and End Reading Date fields.
• The Account Status field is used to filter the meters that display in the report by the status of the UB customer accounts they are installed on. Select the status of the accounts you would like to include on the report.
  • You can view the status of a customer account in UB> Maintenance> Account> Account tab> Status field.
• Check the Look for New Reads Only toggle to limit the meters displayed in the report to those that have a new read in the time period specified.
• Check the Include Zero Reads toggle to include any meters that have a zero read. This will include meters on the report that do not match the criteria of an unread meter, but have a zero meter reading during the date range of the report. An account will still be included on the report if there has been a new meter reading entered on the account after the zero meter reading.
• Check the Include Meters without an Account toggle to include any unread meters that are not attached to an account.
• The Unread Meter Report lists the route, sequence and serial/MXU/register number on the device, customer account number attached to the meter, service address, meter location, current read, current read date, prior read, prior read date. The total number of unread meters displays at the end of the report.
  • The Service Address column on the report will display the address where the device is installed.
  • The location column on the report will display the location of the meter. The location will display on a separate line and will only display on the report if a location is entered on the device.
    • You can view the location of a device in UB> Maintenance> Device> Connections tab> Location field.

3     Print the report.

• Once the required report settings have been specified, click the Print button to print your report.
• Click the options arrow on the right side of the Print button to see other print options.
  • Select Send PDF to Job Viewer to print the report in the default Springbrook format.
  • Select Send Excel to Job Viewer to export the report data to an Excel spreadsheet as unformatted data.
  • Select Send Excel (Formatted) to Job Viewer to export the report data to an Excel spreadsheet that includes much of the Springbrook formatting found on the printed version of the report.
• Click the Schedule icon   next to the Print button in order to schedule the report to generate at a later date and time.
  • Scheduled printing has not yet been enabled for reports generated from process batches. This functionality will be released in an upcoming service pack.
• Users can also regenerate a report with the same configuration as a prior report via the report history section. This can help improve efficiency when an identical report is frequently generated.
  • Once a report has been generated, the date and time it was generated will display in the report history accessed via the Expand Arrow button on the right side of the window.
  • Expand the report history and click on a previous report record to automatically populate the report criteria with the criteria specified on the previously generated report. This section will display the last three times the report was generated.