Summary

The Payments by Past Due report is used to report on payments made on UB past due accounts. The report will display the Cycle, Route Number, Customer Number, Sequence Number, Reference Number, Serial Number, Service Address, Account Status, Paid Amount, and Payment Date for the included payments.

Step by Step

1Open thePayments by Past Duewindow (UB Reports Payments by Past Due).

2Configure the report.

• TheBatch Numberfield is used to select the Past Due batch you would like to report on.
• ThePayment Created Date FromandPayment Created Date Tofields are used to filter the payments included in the report by the date that the payment was created.
• TheSort Byfield is used to specify how the report will be sorted.
  • Users can sort the report by Customer Number, Cycle Route  Sequence, Reference Number, or Route  Sequence. When sorting by Route  Sequence, the report can be set up to break by route by checking the Page Break on Route toggle below.
• Check theInclude Accounts Without Paymentstoggle to include past due accounts that did not have any payments processed during the date range specified above.
• Check theInclude Uncommitted Paymentstoggle to include past due accounts with payments created but not committed during the date range specified above.
• Check theInclude All Active Meterstoggle to include all active meters for the past due accounts included in the report.
• Check thePage Break on Routetoggle to start a new report page for each route included in the report.
  • This toggle will only be enabled if Route  Sequence is selected in the Sort By field above.
• The report will display the Cycle, Route Number, Customer Number, Sequence Number, Reference Number, Serial Number, Service Address, Account Status, Paid Amount, and Payment Date for the included payments.

3Print the report.

• Once the required report settings have been specified, click the Print buttonto print your report.
• Click the options arrow on the right side of the Print button to see other print options.
  • Select Send PDF to Job Viewer to print the report in the default Springbrook format.
  • Select Send Excel to Job Viewer to export the report data to an Excel spreadsheet as unformatted data.
  • Select Send Excel (Formatted) to Job Viewer to export the report data to an Excel spreadsheet that includes much of the Springbrook formatting found on the printed version of the report.
• Click the Schedule icon next to the Print button in order to schedule the report to generate at a later date and time.
  • Scheduled printing has not yet been enabled for reports generated from process batches. This functionality will be released in an upcoming service pack.
• Users can also regenerate a report with the same configuration as a prior report via the report history section. This can help improve efficiency when an identical report is frequently generated.
  • Once a report has been generated, the date and time it was generated will display in the report history accessed via the Expand Arrow button on the right side of the window.
  • Expand the report history and click on a previous report record to automatically populate the report criteria with the criteria specified on the previously generated report. Hover over the Info icon to view the parameters on the previous report.
  • This section will display the last three times the report was generated.