Summary

In the event that something goes wrong at the bank, a transaction or set of transactions that have been committed in the Clearing House module may need to be reversed out of the general ledger and reissued. Use the Unresolve Transactions process to reverse these cleared transactions.

Step by Step

1     Create a new Unresolved Transactions batch.

• Select the Unresolved Transactions palette in the Clearing House module. This will expand the Unresolved Transactions palette and display the steps in the batch process.
• Select New from the New batch number drop-down menu to create a new batch. This will open the New Batch window.
  • If there are open batches in the Unresolved Transaction process, you can create a new batch without affecting the open batches.
• Enter a Batch Month and Batch Year. These fields default to the current calendar period and are used for reference only.
• Click the Generate icon to populate the Batch Number field with the next available batch number. Batch numbers are limited to five digits and must be unique within the batch month of the batch year.
  • You can also manually create a new batch by entering a Batch Number and clicking the Save icon  .
• You can delete batches by selecting a batch and pressing DELETE.

2     Select Transactions.

• Open the Select Transactions window (CH> Unresolved Transactions> Select Transactions).
• Enter a Batch Number or click the field label to select one from a list.
  • Highlight the desired batch and click the Confirm icon to return to the Select Transactions window.
• Once a batch is selected in the Batch Number field, click the Refresh icon to populate the Transactions section below with all of the transactions included in the selected batch.
• Check the Selected toggle next to each transaction you would like to include in the Unresolved Transactions batch.
  • Use the Select All and Deselect All icons to select or deselect all the displayed transactions.
• Click the Save icon when all of the desired transactions are selected.

3     Print the Proof List.

• Open the Unresolved Transactions Proof List Report window (CH> Unresolved Transactions> Proof List).
• There are no print options for the Unresolved Transactions proof list.
• Click the Print icon   to process the report immediately or enter a date and time in the field next to the Print icon to schedule the report to generate at a later time. You can view the progress of the report on the Job Viewer window (SS> Utilities> Show Scheduled Jobs).
  • Click the Print icon drop-down menu and select Print Preview to preview the report before printing.
  • Click the Print icon drop-down menu and select Excel to export the report data to an Excel spreadsheet as unformatted data.
  • Click the Print icon drop-down menu and select Excel (Formatted) to export the report data to an Excel spreadsheet that includes much of the Springbrook formatting found on the printed version of the report.
  • Once the report is generated, you can also display the report using the View Reports window (SS> Utilities> View Report).
• The report will display the Employee/Vendor Number, Name, Account Number and Amount for each included transaction. A report total will also be provided.

4     Print the GL Distribution.

• Open the Unresolved Transactions GL Distribution Report window (CH> Unresolved Transactions> GL Distribution).
• Select the Journal Entry Date from the drop-down menu.
  • The date you enter in this field will determine the fiscal period and year that the journal entries from this batch will be posted to.
• Click the Print icon to process the report immediately or enter a date and time in the field next to the Print icon to schedule the report to generate at a later time. You can view the progress of the report on the Job Viewer window (SS> Utilities> Show Scheduled Jobs).
  • Click the Print icon drop-down menu and select Print Preview to preview the report before printing.
  • Click the Print icon drop-down menu and select Excel to export the report data to an Excel spreadsheet as unformatted data.
  • Click the Print icon drop-down menu and select Excel (Formatted) to export the report data to an Excel spreadsheet that includes much of the Springbrook formatting found on the printed version of the report.
  • Once the report is generated, you can also display the report using the View Reports window (SS> Utilities> View Report).
• The report will display the Account Number, Debit Amount, Credit Amount, Account Description and Report Total.

5     Commit the batch.

• Open the Commit Unresolved Transactions window (CH> Unresolved Transactions> Commit).
• A payroll transaction can be issued using Accounts Payable if the reissue check amount is the same as the original check.
• If the reissue check is for a different amount than the original check, then the original check will have to be voided using the Payroll Void Check process. This will void the check history from the employee.
• Click the OK button to commit the batch. The process is now complete and the checks are ready to be reissued.